CCNA Voice Training and Certification

CCNA Voice

The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.

Unit 1.   Voice Overview-

Certification Track / Additional Course Content / Home Lab Requirements AVVID / Requirement of VoIP / Voice Infra Model / Core products in CCNA Voice Traditional Voice / Digital Voice / VoIP Deployment Models / Protocols Understanding VoIP Components / Phone Boot-up process Network Readiness Assessment – NTP / DHCP / TFTP Server Readiness

Unit 2. Cisco Unified Communications Manager Express (CUCME)-

CME Licensing / Installation and Administration of Cisco CME Configuring Telephony-service and Revisiting Phone Boot Process Understanding Ephone and Ephone-DNs Connecting CME to Other Voice Systems / VoIP Systems Voice Productivity Feature Part – I Voice Productivity Feature Part – II Understanding Dial-Peer and its Matching Process Digit Manipulation / Class of Restriction / Audio Codec’s

Unit 3. Cisco Unified Communication Manager (CUCM) Ver 8.X –

Administration Overview of CUCM through GUI and CLI Adding Phone and Users to CUCM and Adding Security Features through CUCM Understanding Dial Plan Architecture, Partitions and CSS Voice Productivity Features Voice Mobility Features

Unit 4. Voice Mail and Presence Solution

Voice Mail Administrative Overview, Integration with CUCM and Basic Call Flow Presence Administrative Overview.

Unit 5. Voice Network Management and Trouble Shooting

Troubleshooting Registration Issues in CME Troubleshooting Registration Issues & Understanding Native tools in CUCM


What we try to Give

We try to give you real industry standards with best possible quality to all our customers and clients. We focus on Various sections of Society and running a national level campaign to literate Students from all parts of company who can’t Afford “Basic IT Computer Training”. We wish we could teach as many students from all over the world and make it a beautiful place to work. We work on minimum gross margins to strength the Indian It infrastructure.

Classroom Training

Instructor-led training provides a comfortable teaching environment with instructors that are familiar with the certification process and can help you master your certification exam. Find your instructor now. There’s a wealth of training materials available that match your learning needs and learning style. Whether you are studying on your own, or in a classroom environment, we recommend EC-Council and CISCO Authorized Quality Curriculum training materials that will help you get ready for your certification exam and pass the test.

Online Training

Online Training and Testing Labs are designed for students who can’t come to center due to office timings, odd shifts, family responsibility. CRAW Security has designed a special setup to over online classroom sessions to all over online students from anywhere and any part of the world. Students can take enroll in the training and certification online using our online payment method then they can finalize timing according to student time zone.



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CRAW Security

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